Of course we have all kinds of experiences now with the restaurant, not only with our existing staff or with guests but also with people who are looking for jobs. The other day, there was a woman who confirmed something I have written about before: people think for a lot of work that it is something they are too good for. With our restaurant, we have experienced that first-hand.
This lady entered our restaurant together with her daughter and directly approached me at the cashier counter. She shortly introduced herself and her daughter, explaining their reason for coming: her daughter, twenty years old was currently studying for her Master degree in Commerce and was looking for a place to work. She literally said ‘She can do any kind of work’.
It was pretty clear from the way that they approached and explained that the young woman could handle a computer that she wanted to work at our cashier counter. I thought for a second how exactly to reply but when the woman continued ‘Please, we really need the extra income right now!’, I made up my mind. My answer was: ‘We will be happy to have your daughter here. We do the work at the computer ourselves, but we would need some help in service.’
I could see how the woman’s mind processed this information and how the reaction clearly formed on her face: disbelief and, soon to follow, a kind of outrage at my proposal! ‘You mean, my daughter should serve people water and food here?’
I already knew now what the mentality of this family was: this girl would not work here… I clarified: ‘Yes, that would include serving water and food, welcoming guests and the like.’
Oh, she did not like this – but I continued: ‘Do you think that is some kind of small work? I myself do this, it is a very important and respectable work!’ The mother was very angry however and nearly shouted: ‘But she is educated, she is doing a master degree!’ I answered: ‘But you said she could do any kind of work!’ Without further reply, she took her daughter by the arm and stormed out of the restaurant.
I know that this is a very common problem: people think that certain work is something that they are too good for. Something people do who are below them. I don’t believe in this. Every work is necessary and thus should be respected. You need a job but you think you are too good to do what is actually needed? Well, then you don’t fit in here and won’t like our thinking anyway!
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